Captivate - Power to the Busy

Customer Service

Quality service is our priority.

Customer service is a priority at Captivate Network. It’s a responsibility we take quite seriously, and it’s helped us maintain strong relationships with thousands of first-class properties in two countries.

Captivate repairs 80% of outages in less than 36 business hours. What’s more, our network is “self-healing,” so your tenants see meaningful information even if the system is experiencing difficulties.

We’re happy to help out. For your convenience, reach our Network Operations Center (NOC) in any of the following ways Monday – Friday, 7AM – 7PM: